Refund policy

We want you to be happy with your purchase.

Exchanges: You may request an exchange within 7 days of receiving your order, provided the product is unused and in its original condition.

Damaged/Incorrect Items: We offer refunds only if the product is damaged or not what was shown on our website.

To initiate a return or exchange, please contact us at mybasicskincare31@gmail.com with your proof of purchase.